Frequently Asked Questions

A custom-branded TV channel is your own dedicated app on platforms like Roku and Apple TV. Instead of uploading your videos to YouTube or Facebook where viewers can get distracted by other content, your viewers download your specific app (e.g., "Grace Church TV" or "Kingdom Media") directly from the TV's app store. When they open it, they see only your branding, your sermons, your live streams, and your content.

Not at all. We handle 100% of the technical development, coding, app store submission, and ongoing maintenance. All you need to do is provide the video content (MP4 files) or live stream links, and we make sure it plays flawlessly on millions of TVs worldwide.

The typical timeline from order to live channel is 2 to 5 weeks. We usually complete the channel build within 1 to 2 weeks. After that, we submit the channel to Roku and Apple for approval. The app stores take anywhere from a few days to a few weeks to review and approve the channel before it goes live to the public.

It depends on your audience and budget. Roku is the #1 streaming platform in the US with over 100 million active households, making it the best choice for maximum reach. Apple TV caters to a premium audience of 75 million+ global viewers with a sleek, high-end interface.

For the best results, we recommend the Kingdom Bundle to launch on both platforms simultaneously, ensuring you reach viewers regardless of which device they have in their living room.

Yes. Your channel will be listed as a free download in the Roku Channel Store and Apple App Store. Viewers will not be charged to download or watch your content unless you specifically request a monetized/subscription model for your channel.

Absolutely. Both Roku and Apple TV channels fully support live streaming. We can integrate your existing live stream feed (HLS/M3U8 format) directly into the app. When viewers open your channel during a service, they can watch the live broadcast in real time on their big screen.

We provide a dedicated Content Delivery Network (CDN) to host your video files. This ensures your videos load instantly and play in high quality without buffering, regardless of where in the world the viewer is watching. The cost of this hosting and bandwidth is included in your monthly hosting fee.

Yes. You retain 100% ownership and copyright of all your video content, logos, and branding. We simply provide the software and infrastructure to broadcast it to TV platforms.

All prices listed on our website are in Australian Dollars (AUD) and are exclusive of GST. If you are an Australian resident or business, 10% GST will be added at checkout.

The Setup Fee is a one-time charge that covers the custom design, coding, development, and app store submission of your channel. It's the cost of building the software.

The Monthly Hosting Fee covers the ongoing costs of keeping your channel live. This includes video server hosting, global bandwidth (CDN), app updates to comply with Roku/Apple changes, and ongoing technical support.

No. Your monthly hosting subscription is month-to-month. You can cancel at any time without penalty. If you cancel, your channel will be unpublished from the app stores at the end of your current billing cycle.